A Congregational Pinterest Primer

A Congregational Pinterest Primer

I had been mulling on whether or not we should get our congregation on Pinterest for a couple of months.  I knew it was the next big thing, and my personal Pinterest account (which I didn’t use that much) kept getting more and more followers.  In my mind, the critical mass of folks I personally know using the platform had been reached, so it was time to get our congregation started.  We’ve been going for about a week and a half, and we’re learning lessons every day.  And out of all of our social media platforms, right now, I’m having the most fun using Pinterest.

What is Pinterest?

Pinterest is a social media platform that is all photo and video – the only text allowed are in the captions or comments.  I compared it recently to Facebook if Facebook were only photos and no text.  There is a heavy, heavy emphasis on sharing over original content.  If you’ve ever wanted to curate your own art gallery from all the possible art in existence, Pinterest is right up your alley.   Demographic wise, it seems that Pinterest at the moment skews much more heavily female than male in terms of posters.

Here’s a quick glossary of Pinterest’s unique terms:

Pins – individual posts of a picture/video

Repin – similar to reblogging or retweeting, where you repost a pin you’ve found that you like

Like – If you like the pin but don’t think you should go all the way and repin it, like it.  It keeps track of what pins you’ve liked.

Boards – you use these to organize pins based on whatever themes you want.   You can have boards that just your account curates or group boards that multiple people can curate.

Search – There’s a pretty solid search function where you can search for individual pins, boards, or users.  The search looks through the captions on the individual pins, so you want to make sure you are captioning the pins you want to be found using clear keywords.

Why use Pinterest?

First and foremost, people are flocking to Pinterest.  I want our congregation to be where the people are going, so when they get there, they see they’ve already got their spiritual home there to welcome them.

Out of all the social media platforms we use, the emphasis on creativity and art is highest on Pinterest, surpassing even Tumblr.  It’s hard to not be inspired using Pinterest, and I think our congregations ought to be inspiring not only our members but the greater world.

It’s FUN.  As a social media coordinator, sometimes facebook can just be so boring.  Pinterest is right now the most fun I’m having as a social media coordinator.

Group boards look to be a pretty powerful tool to collaboratively inspire.  We’re just beginning to play with group boards, but it seems a natural fit for congregations and a social media team.

How is UUCA using Pinterest?

We’re still learning, but we’ve got a pretty good set up so far.  We have boards for our congregation, Unitarian Universalism, general Inspiration, Atlanta, and each of the six sources of Unitarian Universalism.  We’re focused right now on inspiration.  We’re searching through relevant posts from the six sources and repining a lot of posts.  We’re starting to branch out into posting some original content as well (free stock photos + uu quotes and pictures from our congregation.)

There’s a lot we could do with Pinterest in the future.  We’re waiting to really get comfortable with what we’re already doing before expanding our Pinterest efforts.  Here are just a couple of the additional ideas so far.

-Sermon talkback.  Have a board for a few sermons a month and invite people to post photo/artistic replies.

-Individual RE classes each having their own board, both children’s and adult’s.  Make it a group board and invite people to participate.  Folks can post inspiration, pictures, lessons, thoughts, etc. from the class.  There are a lot of crafts around on Pinterest for children’s RE classes.

What lessons have you learned so far?

-Captions are important.  Don’t just repin the caption that came with the initial photo.  Change it.

-Group boards have the potential to be an extremely interesting addition to RE programs.

-Get a team.  Because Pinterest is so focused on creativity and expression, a congregation should have multiple people posting to its Pinterest account so as to just have one person’s frame of reference.  This is more important on Pinterest than say, facebook, if you use facebook primarily for event posting.

-When you create a new board, try to get 9 pins on it quickly so it looks “full.”

-Learn by doing.  We decided to start doing Pinterest first, then as a team later come up with specific congregational policies.

-If you’re a blogger or website content manager, PICTURES.  If people find a site they like and want to share it on Pinterest, it needs a picture somewhere on the page it can grab.

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Who are you looking to target? What is the purpose of the communication?

I’ve had a couple of requests in the past couple of days to help out with communication strategy, from my district and groups within my congregation.  And my first reply back asks those two seemingly simple but essential questions.

In order to craft any kind of communications strategy, you have to come in with knowing who you want to target and why you want to get started on a communications strategy in the first place.

And avoid “all of the above” answers.  The best strategies have a specific target to accomplish a specific task.  If it’s an all of the above, your resources will be spread out to thinly, and your time available to update your communication vehicles will be spread WAY too thinly.  And probably within four months, ever outlet you have is languishing, not having been updated in weeks (if not longer!)

Who are you looking to target? 

Congregation – Your particular affinity group?  The entire congregation?  The outside world?  What communication tools that would be best differ wildly on what the answer is.   For example, if you want to target the greater community, websites are the good start.  If just an affinity group, email lists make the most sense.

District – District leaders? Congregational staff?  Congregational lay leaders?  Possible delegates to an assembly?  Lay members of any congregation?  The general public?

What is the purpose of the communication?

Is it to inspire?  Motivate?  Educate?  Lobby?  Publicize?  Organize?  Recruit?

This sets the tone and helps specialize what tools you use to target.  If it’s to lobby the general public, for example, a website with a strong social media presence coupled with a petition platform might just be the ticket.  And that would be wildly unhelpful if it’s to publicize the congregation to the greater public.

Once you get the answers to these two questions, you can start looking at what platforms, what communication vehicles would work best.

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Facebook vs. Private Social Networks

Social Media is about living your life publicly.

This philosophy is why I’m…not a big fan of private social media communities for congregations.  Yes, there are many many arguments for having a private social media network, like a ning network, for a congregation.  People can be more open and share very personal information with their community.  There is something to be said for that – I agree.   But a facebook group CAN serve that same function.  And there is the whole general argument about helping facebook make money with its soon to be launched IPO and all.  And why should we as a faith community help make wall street more money in the end.

We have to go where the people are.  People use facebook, and if there’s a private social media network, people are still going to use facebook.  And it’s yet another site they have to remember to check.

But my main reason for not liking private social media networks for congregations – how are we spreading our message?  Even if you have a private network, you as a congregation would still need to work facebook, twitter, etc. to advertise and let people know you exist through word of mouth.

I want to encourage people to be public with their faith.  Our congregation is in Atlanta – deep south bible belt territory.  It’s pretty much the norm to talk about your faith down here and UUs typically squirm at the thought.  But if we don’t talk about our faith where others can see us – how will they ever discover us.  How will they ever discover what could possibly be their new home?  It’s about living your life as a congregation publicly.

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Facebook Group vs. Facebook Page

Which to pick?  A group of a page?  Pretty much the first thing you have to choose, and you pretty much get stuck with the choice you make at the beginning.  Going from a group to a page like we did?  It’s a pretty annoying process.  It’s not automated, and requires a lot of nagging messages and how tos and if I could have avoided it I would have.  Trust me.  If you have a group and want to switch to a page – start now.  The bigger it gets the harder it is.

The only time I would recommend a facebook group over a facebook page – internal community building where sensitive information is being shared and you need strong privacy settings.  For example, the youth group at our congregation has a facebook group.  Ditto with Interweave.  Most other affinity groups within our congregation use Facebook Pages, and without a doubt our official, main facebook presence as a congregation is our facebook page.

I firmly believe social media is about living your life publically.  If I choose to check in somewhere on foursquare, it’s to let people know what I’m doing.  Likewise with twitter, with facebook, with any social media outlet I use.  It’s to be public.  Groups are inherently private – pages are inherently public.

When we post an announcement of an event, I want the world to know, not just those in my congregation who have joined our facebook presence.  I want them to share with friends and family.

So, page it is.

Pages also have some great statistical tools to let you know how big your reach is – I’ll cover exactly what you can glean from these stats in a later post, and if you ever get to the point where you want to have an ad on facebook, you need for it to point to a page, not a group (and I’ll cover ads in a future post too.)

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Before you start, you need to know why you want to start

Before you start, you need to know why you want to start

I made a mistake when I first started up a facebook group for our congregation five years ago.  I started it up on a lark as just a regular ol’ congregant and figured it would be a cool way for our young adult group to get to know each other outside of an email list.  I didn’t come in with any ideas about how to use it for the greater congregation or any ideas on what to do with it.  As a result – it stayed pretty stagnant and inactive for a couple of years.  This was in the era before facebook pages had started from what I recall.  And in the old group system, not nearly as dynamic as the current group system.

Flash forward four or five years, and I’ve learned.  Our facebook presence is growing daily, and we’re now acknowledged by others as one of the congregations that knows it stuff about social media.  What changed?  I got to know others who did congregationally based social media in the Unitarian world, and other active UUs out there in the Social Media World – my peer group.  And I learned to have a strategy and honed it through trial and error.   It’s a shame I lost a couple of years because I didn’t know better.

Learn from my mistakes.

If you’re getting your congregation on social media, or you’re already on it – why.  What role do you want social media to play in the life of your congregation?

Announcements?

Internal community building?

External community building / Publicity?

Inspirational?

Do you want to do a combo of the above?  I’d start with one and work your way up to incorporating more.  The easiest to start with – event / sermon announcements.  In addition to announcing the events in advance, be sure to do recap posts that talk about what did happen, ideally with photos.  It helps build a buzz and helps build the “I’m proud of my congregation” feeling.

Before you create your first twitter account or facebook page or group, know what role you want it to serve in the greater communications of your congregation/fellowship/church.  Because you need to know for your first social media decision – a facebook group or a page.

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Introducing a new Sunflower

I’m going to blog about my thoughts on Congregational Social Media, tips, tricks, and more.  Stay Tuned!

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